Modern cars, light trucks, and sport-utility vehicles come with complex
technology such as digital dashboards, oxygen sensors, electronic computers,
unibody construction, and more. They run better, longer, and more
efficiently than models of years past. However, they eventually need to be
Before taking your vehicle in for repairs or service, do your homework so
you receive the best possible service.
- Read the owner's manual to learn about the
vehicle's systems and components.
- Follow the recommended service
- Keep a log of all repairs and service.
- Do not
ignore any warning
signals your car may give you.
- Carry a written list of the symptoms
can give your mechanic.
- Resist the temptation to suggest a specific
course of repair. Allow our experienced technicians to diagnose and
- It's important to note when the problem occurs. Is it
constant or periodic?
Does it occur when the vehicle is cold or after the engine has warmed up?
Does it happen at
all speeds? Only under acceleration? During braking? When shifting?
Check for the following common vehicle maintenance issues on a regular
- Unusual sounds, odors, drips, leaks, smoke,
warning lights, gauge readings.
- Changes in acceleration, engine
mileage, fluid levels.
- Worn tires, belts, hoses.
- Problems in
steering, and vibrations.
- When did the problem first start?
How to manage your service experience:
- Ask as many questions as needed to fully
understand your repair. Ask for an explanation in laymans terms if
rush the technicians. You may be called and apprised of the problem, course
action, and cost before work begins.
- Before you leave, be sure you
policies regarding labor rates, guarantees, and acceptable methods of
sure the shop has your contact information readily available, so you can be
reached as soon
What People Say About Us
Ladies, if you've ever had issues with condescending shops before, this is the shop to go to instead! These men are incredibly courteous, explain things clearly, charge fair prices, and do incredible work. I had a $1000+ repair I had to do on my car, and they're the only shop I'd trust because I knew it would get done well, and probably cheaper than anyone else, which makes it well worth the cost. I've been going to them for years and will continue going as long as I live in Antioch. My car is so important to me as a broke 20-something commuter, and they're the only place I go. I'd give 3000/5 stars if I could :)
They are so awesome excellent customer service
Fast and friendly. I have brought all my cars here. They know exactly what they are doing.
Owner is Awesome. Crew always does Great work!! Always treated us right and at a fair price. High quality work and on a timely manner.